91大神

  • The #NairaLife of a POS Agent Forced to Plot New Business Moves

    The 27-year-old in this #NairaLife worked security jobs for nine years before saving up to launch his POS business. But now, he might need to find something else because the current cash scarcity is a sign of things to come.

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    Every week,聽91大神 seeks to understand how people move the Naira in and out of their lives. Some stories will be struggle-ish, others will be bougie. All the time, it鈥檒l be revealing.

    The 27-year-old in this #NairaLife worked security jobs for nine years before saving up to launch his POS business. But now, he might need to find something else because the current cash scarcity is a sign of events to come. 

    So, what are his options?

    What is your first memory of money?

    I鈥檇 say it was earning my first salary at my first job. 15k in 2011, and I鈥檇 just finished secondary school.

    Why was this a significant moment?

    My mum didn鈥檛 want me to get a job because she wanted me to go to school, even though it was almost impossible at the time. She was raising four kids on her 鈧20k teaching salary. At numerous points, she picked up extra tutorials and even had a small shop, but what she made was barely enough to cover the family鈥檚 basic needs. 

    You must have noticed I haven鈥檛 mentioned my dad. 

    I was waiting for us to get there. Where was he in all this?

    I鈥檝e never known my dad to keep a job. He was a real estate agent, but it was never a regular stream of income. So he didn鈥檛 contribute financially, even though we all lived together.

    My mum carried all the load as best as she could. We lived in a single room until we could afford a 2-bedroom apartment. I didn鈥檛 even see a TV set in our house until I was 16 or 17.

    Ah, I get it. Back to the job

    I knew working was the only way I could help ease my mum鈥檚 financial burden, so that 鈧15k was everything. My boss liked me for some reason and made me a supervisor, so I didn鈥檛 have to operate the machinery or do any heavy lifting. However, I walked almost 40 minutes to work every day the entire time I worked there, which was about two years.

    Out of curiosity, what could 鈧15k do in 2011?

    It wasn鈥檛 what you would call big money, but it was good for me. For context, a bag of rice was about 鈧7- 8k, and I could get a pair of jeans for less than 鈧4k.

    This job gave me my first taste of financial freedom.

    However, I quickly realised I wasn鈥檛 good at keeping money, so I did the next best thing.

    What was that?

    My older sister was much better with money. Somehow, she always managed to keep money aside for future use, so I asked if I could save with her. At the end of every month, I鈥檇 send 鈧4k to her and forget about it. Two years later, I had about 鈧92k saved. I left the factory job around this time too.

    Why did you leave?

    A guy I worked with at the factory had moved on to a security company. In 2013, he reached out and asked if I鈥檇 like to join him. I got the job and my pay jumped to 鈧25k. 

    In the beginning, I worked single 24-hour shifts and took the following days off. Later, I picked up extra shifts on my days off. My salary increased to 鈧45k, but I also had to go to work every day. This went on for a year and a few months.

    In 2015, my former boss at the factory contacted me to tell me he could use my help. He offered me 鈧30k/month and an opportunity to work night shifts to increase my earnings. I accepted the offer 鈥 the pay wasn鈥檛 as great as what I earned from my double shifts at the security company, but at least, I didn鈥檛 have to work every day of the week. 

    That makes sense

    I should mention, I鈥檇 increased my monthly savings to 鈧10k/month.

    A few months after I returned to the factory job, my mum picked up the conversation about my returning to school.

    See, it took a lot of strength to agree to it. I feared that returning to school would affect my earnings and cash flow. Secondly, I didn鈥檛 feel particularly book-smart. But my mum wouldn鈥檛 let it go. In 2016, I got into a part-time programme at a polytechnic. I was 21 years old.

    How did that go?

    The polytechnic is in another state, so I quit my factory job. One of the first things I did upon resumption was to find another job, and I started working as a security staff again. My salary was 鈧25k and I only worked single shifts because of my class schedule. 

    Three years later, I wrote my final exams and got my diploma. 

    Well done

    Thanks, man. This was 2019, and I鈥檇 managed to save about 鈧200k with my sister鈥檚 help. When I returned home, I started planning to launch a business. First things first, I needed more money to raise some capital. So I returned to the one thing I knew how to do and had contacts for. 

    Another security job?

    Yes. I picked up two shifts and earned 鈧55k from both. Fortunately, one was at an office that closed by 4 p.m., giving me a break for the rest of the day. 

    The goal was to save enough money to raise business capital, so I started keeping 鈧25k with my sister every month. I was also sending 鈧20k home to my parents, so I was relying on the tips 鈥 anything between 鈧500 and 鈧1500 鈥 I got during my shifts to cover my basic expenses. 

    I finally quit in February 2022 after saving 鈧500k. It took three years, but I could eventually leave the security gigs behind and start something of my own. 

    Whew. Did you know what business you wanted to pursue?

    It took some time, but I decided to start a POS business. A close friend had been in it for a few years and promised me it was profitable for him. He was making about 鈧15k per day, which I thought was fair. 

    The only problem was I still hadn鈥檛 learned to handle cash without spending it. But I braced myself and decided I would be disciplined with money. 

    How does someone set up an agent banking business?

    First, you need to find a suitable spot, preferably one where people can easily find you. Then you find out who is in charge of the spot and talk to them about renting it. If it鈥檚 a piece of land, you need a kiosk or something you鈥檒l use as a shop. Most importantly, you need to apply for a POS machine. My friend helped me apply for mine 鈥 I submitted documents, paid 鈧30k, and got the device almost immediately. 

    The whole process cost me about 鈧100k. I kept another 鈧100k in the wallet and 鈧200k in cash. And I was in business. 

    Exciting

    It started a little slow as I was making between 鈧1500 and 鈧1800 every day. But when I considered that I could make up to 鈧70k a month 鈥 more money than I ever made at any of my security jobs 鈥 I saw it was a good call. 

    My customer base increased in months, and so did my earnings. I鈥檓 not even sure when it picked up; one day, I just realised I鈥檇 started averaging 鈧200k/month. This was in the second half of 2022.

    What did this mean for you?

    I could take better care of my people. I increased my parents鈥 allowance to 鈧60k/month and picked up a couple more financial responsibilities within the family. 

    It also meant I could expand to a new location. Unfortunately, this didn鈥檛 work out as I hoped. I wasn鈥檛 making enough to cover the costs of operations, so I shut second shop down.

    Finally, I figured it was time to get my own place. I found an apartment in December, and the rent is 鈧170k/year. 

    So much growth. Love to see it

    Thank you. One of my goals at the beginning of 2023 was to raise capital for a new business venture. Now, I鈥檓 not sure it鈥檒l be possible. Not when the business is being threatened by the Central Bank of Nigeria鈥檚 cashless policy. I can read the writing on the wall. POS business will be redundant soon, and it鈥檚 giving me sleepless nights. 

    When did you first think there might be a threat to your business?

    From the moment the CBN announced the naira redesign and new withdrawal limits. My first thought was, 鈥淚t鈥檚 time to sit up and think of what is next.鈥

    I can still manage for the next two to four years because I don’t think Nigerians will fully switch to cashless transactions before that time. But I also want to be proactive. The current cash scarcity is a sign of things to come, and I need to prepare for the worst.

    Speaking of, how鈥檚 the cash scarcity affecting business?

    I鈥檓 making more money now than I did in the previous months. The problem is it鈥檚 difficult to get cash to operate. 

    Walk me through how you source cash these days

    It takes a lot of planning and strategy. I leave my house at 5:30 a.m. to beat the ATM queues. And if I鈥檓 lucky, I get to withdraw money from one of the machines. The sad part is most banks don鈥檛 allow you to withdraw more than 鈧20k per day. Luckily, I have multiple bank accounts. Between them, I withdraw up to 鈧100k daily.

    But on days when I don鈥檛 get money from the banks, I buy money from businesses that operate with cash 鈥 mostly filling stations and wholesale stores. For every 鈧100k I get, I pay them an extra 鈧6k. 

    Fascinating

    It鈥檚 stressful and more expensive, so the withdrawal charges have increased. Before, customers only had to pay 鈧100 or 鈧200 for withdrawals between 鈧1k and 鈧10k. Now, it鈥檚 鈧400 to withdraw 鈧2k and 鈧1k to withdraw 鈧10k. 

    At the end of each day, I make between 鈧13k and 鈧15k. More people need cash, so the volume of daily transactions has gone up.

    How do you feel about it?

    I鈥檓 not happy about the increase in withdrawal charges. However, if I don鈥檛 get cash, I can鈥檛 open the shop, and I won鈥檛 make money for that day. It鈥檚 either I make the best of it or close down the business. 

    Isn鈥檛 there a workaround that would benefit POS agents and customers?

    It鈥檚 out of our hands. The banks need to give people access to their money again. The withdrawal limit at the ATMs is currently 鈧20k/day, which doesn鈥檛 work. When the banks start paying people money over the counter, and the ATM withdrawal limits go back up, everything will return to normal. I expect this will happen before the end of February or when the elections are over. 

    So how are you planning for when this business isn鈥檛 profitable for you anymore?

    The plan is to save up for a 2006 or 2007 Toyota Corolla and sign up to be a driver on Uber. Sadly, this will cost me nothing less than 鈧2.5m. This same car was about 鈧1m two or three years ago. 

    The second option is to become an agent for online betting companies. Nigerians gamble a bit, and I like businesses that give me cash flow. I believe I can make this happen by 2024, and I shouldn鈥檛 need more than 鈧1m to be in business.

    I currently save 鈧150k/month and have 鈧600k in my savings. If nothing changes, I should raise the capital I need by the end of the year. I wish I could save a minimum of 鈧200k every month, but that鈥檚 not been possible. 

    Why not?

    Family obligations. My sister is in fashion school. I pay my parents鈥 rent and send them a monthly allowance. Also, my dad was recently diagnosed with prostate cancer, and his drugs cost 鈧20k/month in addition to other hospital bills. 

    I鈥檓 really sorry about your dad

    It鈥檚 all right. I love that I can take care of these expenses even if it means I can鈥檛 save as much as I鈥檇 like. My thinking is, I鈥檒l still do everything I want to do; it might just take me a longer to get there. I don鈥檛 think it matters how long it takes.

    That鈥檚 a good way to think about it. How much do you make in an average month now?

    鈧200k – 250k from my POS shop. I make an extra 鈧100k from trading gift cards on the side. 

    Gotcha. What do your recurring monthly expenses look like?

    Have you considered other financial management options besides saving?

    I feel like I鈥檓 a little late to the party. Everything I know about financial management is from accounts I follow on Twitter. In fact, I only stopped saving money with my sister when I found out in 2022 that there were apps that could do this. 

    However, my constant need for cash hasn’t allowed me to explore financial investments. At the moment, I can鈥檛 leave money compounding for years because of my short-term plans. 

    Where do you imagine you鈥檒l be in five years?

    I鈥檇 have started another business. The only reason why I want to try out  transportation or online betting is to raise money for my long-term project. 

    Tell me more

    I want to open a pharmacy and supermarket within the next five years. I won鈥檛 run the daily operations of the pharmacy because I don鈥檛 have a license, but I鈥檒l put the money down and be in the background. I鈥檒l need about 鈧6 – 7m, so it鈥檚 my long-term saving goal. 

    I think I鈥檝e done well considering where I鈥檓 coming from, which is why I believe I can pull it off. Money gives freedom. As I earned more money over the years, I鈥檝e been able to do things I didn鈥檛 think I could. 

    How would you rate your financial happiness on a scale of 0-10?

    6. I haven鈥檛 totally figured out a primary means of income beyond the POS business. If I had assurances it would still be as profitable as it is now in the next five years, the number would probably be 8.

    But there are no assurances. It鈥檚 okay, though. I saved my way here, and I don鈥檛 intend to stop now. 

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